World Bank Data Highlights Major Gap in Public Services and Transparency

WASHINGTON — August 27, 2026: A World Bank data visualization has highlighted a notable difference among three key pillars used to assess the business environment: quality of regulations, public services and transparency, and operational efficiency.
According to the figures shown in the World Bank graphic, the Quality of Regulations pillar recorded an average score of 67.8 out of 100, while Operational Efficiency scored 68.3. In contrast, Public Services and Transparency posted a substantially lower average score of 43.2.
The figures point to a clear gap between the strength of regulatory frameworks and operational processes on one side and the delivery of public services and transparency on the other.
Transparency Emerges as the Weakest Area
The 43.2 average for Public Services and Transparency is considerably below the scores recorded by the other two pillars. The difference is roughly 24.6 points compared with Quality of Regulations and 25.1 points compared with Operational Efficiency.
Such a gap can be important for businesses because regulations and administrative efficiency alone may not be sufficient if companies face difficulties accessing clear information, public services or transparent government processes.
Stronger Scores for Regulations and Efficiency
The chart shows relatively similar results for Quality of Regulations and Operational Efficiency. Their scores of 67.8 and 68.3 respectively suggest that the two areas performed at broadly comparable levels in the assessment represented by the graphic.
A predictable regulatory environment can help businesses understand their obligations, while efficient administrative procedures can reduce delays and improve the overall experience of operating a business.
Why Public Services Matter
Public services and transparency are closely connected to the wider business environment. Businesses often depend on government institutions for licenses, registrations, permits, information and other administrative services.
When these systems are transparent and accessible, companies can make decisions with greater confidence and potentially spend less time navigating administrative procedures. The World Bank has also emphasized the importance of effective institutions, public-sector capacity and transparent processes in supporting economic development.
A Signal for Policy Priorities
The large difference between the three scores suggests that improving public services and transparency could be an important policy priority. Governments seeking to create a more business-friendly environment may need to focus not only on regulations but also on how public institutions deliver services and communicate information.
The graphic is attributed to World Bank data (2025) and presents average scores across the three business-location pillars. The figures should therefore be interpreted in the context and methodology of the underlying World Bank assessment rather than as a standalone ranking of individual countries.
Overall, the data underline an important message for policymakers: strong regulations and efficient operations can be undermined when public services and transparency lag behind. Closing that gap could contribute to a more predictable and accessible environment for businesses and investors.