UAE Launches Major AI Transformation of Government Services
ABU DHABI — The United Arab Emirates is moving ahead with one of its most ambitious government-technology programmes, placing artificial intelligence at the centre of efforts to transform public services and improve government decision-making.
The initiative was highlighted during a UAE Cabinet meeting chaired by Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, as the new government working season began.
A major element of the programme is the rollout of a new Cabinet AI Advisor system, designed to support ministers and senior officials when analysing policies, legislation and government initiatives.

The system uses 32 specialised AI advisers with different areas of expertise. They can examine proposed policies, assess their potential effects, compare international practices and provide recommendations to decision-makers.
The government says the system will operate continuously and assist ministers in following up on decisions and their implementation.
The UAE is also pursuing a much broader transformation of government services through agentic artificial intelligence. The country has set an objective of applying autonomous AI systems across a significant share of government sectors, operations and services.
The programme is intended to move beyond conventional digitalisation. Instead of simply putting existing government procedures online, AI systems are expected to automate selected processes and help government entities make faster and more accurate decisions.
The UAE says its digital transformation programme has already produced hundreds of projects across government institutions. Officials reported that satisfaction with priority government services had reached 92 percent.
Artificial intelligence is expected to play an increasingly important role in public administration, including policy analysis, service delivery and monitoring the implementation of government decisions.
The government is also focusing on strengthening digital infrastructure and maintaining the country’s position as a global technology hub.
Cybersecurity will remain an important part of the transformation because expanding the use of AI and connected government systems also increases the importance of protecting sensitive information and digital services.
The UAE has positioned itself as an early adopter of artificial intelligence, with national strategies aimed at integrating AI into the economy, government and public services.
The latest Cabinet decisions demonstrate that the country now intends to move from individual AI projects toward a more comprehensive transformation of government operations.
The government believes the use of advanced AI can reduce administrative workloads, improve policy analysis and create faster, more personalised public services.
The programme will also require government employees to adapt to new ways of working as AI becomes increasingly integrated into everyday administrative processes.
The UAE’s latest initiative therefore represents a significant expansion of its digital-government strategy, with artificial intelligence becoming a central tool for improving public-sector efficiency and decision-making.
