Boudh, November 9: Emphasising transparent, accountable and people-centric administration, Boudh District Collector Bibhuti Bhushan Nayak has directed all district-level officials to ensure that public grievances are addressed and resolved within seven days. He issued the instruction during a joint public grievance redressal camp organised at the Harabhanga Block Conference Hall in Charichhak on Sunday.

The camp was jointly conducted under the leadership of Collector Bibhuti Bhushan Nayak and Superintendent of Police Kuldeep Meena, with the participation of senior district and block-level officials.

Among those present were Additional District Magistrate Biranchi Narayan Darwan, Chief Development Officer Prabhas Chandra Dandasena, APD Jadumani Nayak, Sub-Collector Binay Kumar Bhoi and Chief District Medical Officer Dr Mahendra Kumar Sahu.

The grievance hearing witnessed considerable public participation, with the Collector receiving a total of 114 complaints. These included 107 individual grievances and seven community-related complaints. Officials managed to resolve 20 cases on the spot, while the remaining complaints were referred to the concerned departments for necessary action.

The Collector instructed the respective department heads and district-level officers to take immediate steps towards resolving pending grievances without unnecessary delays. He stressed that every complaint should receive proper attention and that officials must maintain accountability in delivering public services.

As part of the humanitarian initiative, financial assistance of Rs 36,000 was distributed from the Red Cross Fund among seven needy and distressed individuals to provide immediate relief.

The programme also featured a Bhima Bhoi Disability Assistance Camp, aimed at extending support and facilitating access to welfare benefits for persons with disabilities. In addition, a special healthcare camp for senior citizens was organised to provide essential medical services.

Addressing the officials, Collector Nayak called upon all district and line department officers to perform their duties with honesty, dedication, sincerity and a sense of responsibility. He reiterated that public grievances must be disposed of within one week, underlining the administration’s commitment to responsive governance and timely service delivery.

The camp was coordinated with the assistance of Harabhanga Block Development Officer Karna Suna, Deputy Collectors Paripurna Devi and Mansit Swaroop, and District Social Security Officer Rajendra Kishan, along with other officials.

District-level officers, departmental engineers, line department representatives, block-level officials and employees attended the programme. District Information and Public Relations Officer Bidyapati Panda and representatives of various media organisations were also present.

The initiative reflects the district administration’s effort to bring government services closer to the people, address public concerns directly and strengthen transparency and accountability through time-bound grievance redressal.