Australia and South Korea Among Countries Most Concerned About AI Reducing Jobs
Artificial intelligence is rapidly changing workplaces around the world, but public expectations about its impact on employment vary significantly from...
AI and Employment
AI Is Reshaping India’s Offshore Jobs, but Customer-Service Employment Continues to Grow
Artificial intelligence is rapidly changing the economics of global outsourcing, yet the latest employment data presents a more complicated picture...
AI Is Reshaping Offshore Jobs, but Human Customer-Service Work Continues to Grow
The rapid expansion of artificial intelligence is changing the global outsourcing industry, but the expected disappearance of offshore customer-service jobs...
